
Tang Poh Choo
At BDO Malaysia, we provide comprehensive payroll services designed to effectively manage employees' payroll and ensure full compliance with local regulatory requirements. Our payroll services help businesses in Malaysia reduce payroll administrative burden, maintain confidentiality, and ensure that every employee is paid accurately and on time.
Whether you are a multinational enterprise or a growing SME, outsourcing payroll to BDO allows you to focus on your strategic goals while we handle the complexities of payroll processing, statutory filings, and treasury management.
Our payroll service is compliant with ISAE 3402, an international assurance standard that confirms a service provider's internal controls are effective and reliable. This demonstrates our capabilities as a trusted adviser and provides clients with confidence that their outsourced processes are managed securely.
We provide the flexibility to generate reports and analysis by division, department, pay group or category and at the same time meeting the agreed payroll calendar. Our systems can accommodate multiple pay rates, pay modes and deductions made in the payroll. We also provide e-payslips to employees through an Employee Self-Service (ESS) portal, allowing them to access and self-print their payslips anytime, anywhere. The ESS also allows the employees to retrieve their Annual Statement of Remuneration (Form EA).
We are certified with ISO 27001, a global benchmark for managing and protecting information security. This demonstrates our proactive approach to safeguarding employee data, payroll records and confidential client information. Dedicated and experienced personnel are assigned to each client. We also employ comprehensive physical and technological measures to assure clients that their data is handled with the highest standards of confidentiality and integrity.
We stay abreast on changes in the regulatory requirements and ensure that our clients remain compliant, from the setting up process to monthly reporting and annual compliance.
Our payroll processing is technology driven to ensure efficient payroll management. It meets several key requirements, including the automation of data collection, payroll calculation, distribution of payroll deliverables and mobile friendly. It has real-time reporting capabilities, capable of meeting your reporting needs and data analysis, with the flexibility to interface with the client’s Human Resources Management Systems (HRMS).
ISAE 3402 (International Standard on Assurance Engagements 3402) titled “Assurance Reports on Controls at a Service Organisation” is an international assurance standard that describes Service Organisation Control (SOC) engagements. It was developed by the International Auditing and Assurance Standards Board (IAASB) and published by the International Federation of Accountants (IFAC).
It focuses on the effectiveness of controls related to financial reporting, providing clients with confidence that their outsourced processes are managed securely and transparently.
An ISAE 3402 attested service provider provides assurance that they have undergone an independent assessment in accordance with international assurance standard of whether adequate controls were placed in operation, suitably designed and operating effectively. It also signals a commitment to operational excellence, risk management and regulatory compliance.
BDO’s ISAE 3402 attestation ensures our clients and their auditors have access to the same information to meet their auditors’ requirements.

Tang Poh Choo